1. Prohibited use
The Platform may not be used to:
- Commit crimes or defraud customers
- Distribute malicious software or conduct phishing campaigns
- Sell prohibited, illegal, counterfeit or stolen goods
- Impersonate another business or person
- Collect personal information unlawfully
- Attack other websites or abuse payment systems
- Circumvent security controls
2. Prohibited content & activity
Customers may not use the Platform for fraud, scams, phishing, malware, illegal or counterfeit products, stolen goods, terrorist financing, money laundering, hate-based illegal activity, unauthorised financial services, illegal gambling, unauthorised pharmaceuticals, any activity prohibited by applicable law, or any activity that may compromise the Platform or other customers.
3. System integrity
Customers must not attempt to disrupt, overload, damage or gain unauthorised access to the Platform or its infrastructure, reverse engineer restricted components, or abuse APIs. Security vulnerabilities should be reported to Tech On Global rather than exploited.
4. Export & sanctions compliance
Customers must not use the Platform in violation of applicable sanctions, export-control laws or other applicable international restrictions.
5. Enforcement
Tech On Global may investigate suspected abuse and take appropriate action, including suspending or terminating accounts involved in prohibited activity.
6. Customer support
Tech On Global may provide technical support through email, WhatsApp, support tickets, dashboard communication and other official channels. Support response times may vary according to the customer’s plan and the severity of the issue.